Thank you for your interest in Equilibrium Nutrition – We appreciate your support and strive to provide the best international shipping services possible! Here's some additional information about our international shipping policies.
We ship from our United States-based warehouse Monday – Friday. Typically, international orders arrive at their final destinations within 8-10 business days. If your order has not arrived after 10 business day, please feel free to contact us via email at email@example.com.
Please be aware - some import taxes and tariffs may also apply and would be paid separately based on your country. We cannot control those costs since they are imposed directly by international countries and we do not receive those payments.
If you're interested in purchasing a Lab Kit from us, please check with your country’s regulations on shipping your sample back to this US. Also, please be aware that international return shipping is not included with the purchase of a Lab Kit.
1200 Worldwide Boulevard
Hebron KY 41048-8636
We've received feedback about slow transit times for international orders exceeding $1000 USD due to customs delays. We are currently working to solve this issue and hope to have it resolved soon.
Thank you again for being a part of our health, wellness, and fitness community and we’re happy to be a part of your journey!
– Stephen Cabral & The Equilibrium Nutrition Team
support @ stephencabral.com